रिलेशनशिप Enhancer

VIPAS provides a telephone service for you to enhance the relationship with your customers and clients. As we all know; It's easier to have clients returning who have used your services where you have kept and nurtured the relationship. In turn those clients who remember who you are, how you have treated them, will market your business on your behalf FREE OF CHARGE...



You provide a contact list. I contact those business people by telephone on your behalf. Asking about the experiences of the person with your product or service. Placing the comments(Good and bad) on the spreadsheet which is returned at the end of the campaign.Some of these answers you may not recieve when the employee makes the follow-up contact.



The bonus of utilising a service which is not able to answer any questions on behalf of your business; All I can do is listen to the comments and place them on the spreadsheet. Whether that be flattering or not. Remember, I can't actually answer any questions or pass on any suggestions to the person on the other end of the phone about your service or product.



We all seem to have a warm and fuzzy feeling about the clients who we have now. However, sometimes there are underlying concerns that may not arise due to business owners being polite or embarrassed. I have had clients who have used my service, recieved the spreadsheet. Noticed some unflattering comments. Contacted those businesses in a timely manner. SUGGESTED, you do not contact those people straight away. As damage may be undo-able. Queried the reasons behind the comments returned. Addressed the issue where both parties come to an agreement. In most circumstances those of my clients have won the business back, with requests for extra services or product.



What to do now....

Contact me via e-mail or telephone. Let's discuss how I can enhance the relationship with your past and present clients and customers. We are all facing a tough time ahead with the current global economic crisis. I urge you to saviour the relationships you have with your present and past clients and customers.



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