keynote

Thanks for dropping in,

Last weeks speaker was Karen Schmidt. Karens message was abouhaving a F.R.E.S.H approach to what you are doing or trying to achieve. Plus have a bit of life around the staff. Especially wen trading in retail. I know some people just eon't want to be where they are working. On the weekend Vic and I dropped into a Maccas for breakfast because we were in a hurry after a work out. The young lady behind the counter had no life about her. I could hear through her voice she hated her job. The thing is no other person in that restaurant had any life about them either. No laughter small conversation. Jokes or humour. Not even a conversation between the staff.

When we are young we are told continuoesly not to talk to strangers. All of a sudden Maccas comes along with their training system. Young people from around 15 are given a job where they have to interact with adults and other people of all ages, atitudes and aptitudes to service. They live in a state of fear till they realise, eventually that these people won't come back if they do not recieve the service they feel they expect.

Till next time,
Brian

केय्नोते १४,११,08

Hi there,
Thanks for dropping in.

Last week we at Brisbane Business SWAP had the pleasure of John Mulvey presenting.

Let me think of the message I recieved. Remove the word "should" from your language when you are looking to achieve something, or you wish for another person to participate in something outside of their liking. Maybe liking, is not the word. Maybe it is steering the person to do what you deem necessary.

The questions you ask to understand another need to be improved. Take away the harsh direct words and change them to the softer ones. What, how, when, who, why.

Then there is the quote I will be using this week to once again take the glory of the Thoughts Judges prize. "Say what you think. However, think before you say!"

We all have things to say to some people that may not seem flattering at the time. However, with a little thought will encourage the right response to turn around the situation. Which in some cases can be quite nasty. But some things need to be said for some people to get the picture.

John Mulvey's website is;

http://www.creativepresentations.com.au

Just remembered John believes you shouldn't take life to serious. Juggle. anybody can do it. Just remember to throw the balls past your line of sight.

See you at breakfast;
http://brisbane.businessswap.com.au

केय्नोते,७.११.08

Hey there,

I am glad you dropped into this page. This morning Brisbane Business SWAP had Ian Berry present a keynote. the message was primarily;
"What good leaders can and what bad leaders can't"

Ian used the story-info-story-info technique to make his point. I feel Ian's message was to look after your employees and they will look aftr you. Plus family are very close to his heart. It's nice to be successful. However, family must be a part of the success.

The newspaper article appeared in this weeks paper. if you know of someone who has a South City News copy in the Brisbane South area lookit up.

I can email you a scanned copy. Just as soon as I get one done for myself.

Have a great weekend.
Brian

ब्रिंस १० मुनिते Keynote

I am going to try and add a video that was created at the Boot Camp run by Ian Harveyand John Shackleton. This happened last year.